Semiform Privacy Policy

1. Introduction

Welcome to Semiform ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our AI chatbot application.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the Semiform application (the "App"). By using our App, you agree to the terms of this Privacy Policy.

If you have any questions about our privacy practices, please contact us at help@semiform.ai.

2. Information We Collect

Personal Information You Provide

• Account information: name, email address, and password.
• Profile information: optional data you provide to personalize your experience.
• Chat data: messages and interactions with the AI chatbot.
• User content: files, images, or text you upload or submit.
• Communication: information provided when contacting support.

Information Automatically Collected

• Device information: type, operating system, identifiers, and network info.
• Log data: app usage, crash reports, and performance metrics.
• Location information: general IP-based location (no precise GPS data).

3. How We Use Your Information

• Provide and improve App functionality
• Maintain and manage your account
• Personalize your AI experience
• Improve accuracy and reliability of the chatbot
• Respond to support requests
• Send important notices and updates
• Analyze usage to enhance our services
• Protect the security and integrity of our App
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Firebase: for infrastructure, authentication, and storage (subject to Google’s privacy policy).
• Google Analytics: for usage analytics to improve our services, without personally identifiable data.
• RevenueCat: for managing in-app subscriptions and purchases.

Each third-party service maintains its own privacy policy. We encourage you to review their policies for details on data handling.

5. Data Storage and Processing

We store data such as chat logs and account information securely on our servers to maintain functionality and improve AI performance.

We retain your information for as long as your account is active or as necessary to provide services. To delete your data or account, email help@semiform.ai.

We use technical and organizational safeguards to protect your information, though no method of electronic transmission is 100% secure.

6. Your Rights and Choices

You may have the right to:

• Access and update your personal information
• Request deletion of your data or account
• Restrict or object to data processing
• Request a copy of your personal information

To exercise these rights, contact us at help@semiform.ai.

You can also manage permissions and subscriptions through your device or app store settings.

7. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect data from children. If you believe we may have collected such data, please contact us immediately.

8. International Data Transfers

Your information may be processed in countries outside your jurisdiction, including the United States, where data protection laws may differ. By using our App, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a new “Last Updated” date. We encourage you to review this page regularly.